FAQ
Questions & Answers
Everything you want to know about Papa Did It meats, shipping and rewards.
Our meats
Are your meats ready to eat?
Yes. Every product is fully dry-cured or smoked and ready to serve straight from the package. No cooking needed: slice, plate and enjoy.
Where are your products made?
In small batches in New York, by our family-owned team, from family recipes with Ukrainian roots. Our production is USDA-certified.
What meats do you make?
Beef and turkey: basturma, suho meso, beef prosciutto, beef sudjuk, hickory-smoked turkey breast, beef jerky and beef sticks. We don't make pork products.
What's the difference between sliced and whole pieces?
Sliced plates are thinly sliced and vacuum-sealed, ready to put on a board. Whole pieces let you slice as thin or thick as you like and stay fresh longer before opening.
How should I store my order?
Refrigerate it when it arrives. Unopened, it's best within 45 days. After opening, enjoy within 7–10 days. Surface salt crystals, slight color variation or a little oil are normal for dry-cured meats.
How do I serve a charcuterie board?
Take the meats out of the fridge 15–20 minutes before serving to open up the aroma. Pair with aged cheese, pickles, crusty bread, honey or fig jam. Papa's Charcuterie Board comes sliced and ready: 1 lb serves 6–8, 2 lb serves 12–16.
Shipping
Where do you ship?
Anywhere in the United States.
When is shipping free?
Free shipping applies automatically at checkout once your order reaches the threshold for your state:
| New York, New Jersey, Connecticut, Pennsylvania | $80 |
| East & Central states | $120 |
| West: AZ, CA, CO, ID, MT, NV, NM, OR, TX, UT, WA, WY | $150 |
Your cart shows how much is left to free shipping for your state.
How fast will my order ship?
Orders are usually processed within 1–3 business days. Delivery time depends on your location and the carrier, and estimates aren't guaranteed. During the holidays, we recommend ordering early.
Will my order stay cold?
Every order is packed in an insulated foam box with ice packs. Ice packs may thaw on the way and the box may arrive cool or at room temperature. That's normal: our dry-cured and smoked meats are made to handle shipping. Just refrigerate on arrival.
How do I track my order?
You'll get a shipping confirmation email with a tracking link. Tracking can take up to 24 hours to update.
Something is wrong with my order. What do I do?
Email us within 48 hours of delivery at orders@papadidit.com with your order number and photos of the product and packaging. We'll make it right. Because these are food products, we can't accept returns. See our refund policy.
Papa's Rewards
How do I earn points?
Create an account and get 50 points. Then earn 1 point for every $1 you spend, plus points on your birthday, for reviews and for referring friends. Higher tiers earn up to 2 points per $1. See all the ways to earn.
How do I use my points?
Sign in, open Rewards on our site and choose a reward: 100 points = $5 off (orders $50+), 200 points = $10 off (orders $50+), 400 points = $20 off (orders $100+). You'll get a personal code to paste into "Discount code" at checkout.
I ordered before but don't see any points.
Points for past orders go to customers with an account. Create an account with the email you ordered with, and you'll earn points on every order from now on.
How does Give $10, Get $10 work?
Share your personal link from the Rewards page. Your friend gets $10 off their first order of $50+, and you get 200 points ($10) once they order.
Gifts, subscriptions & wholesale
Do your meats make good gifts?
Yes, they're our most popular holiday gift. Our charcuterie sets and Papa's Charcuterie Board arrive ready to serve, a host gift that actually gets eaten.
Can I subscribe?
Yes, selected products are available as a subscription. You can pause, change or cancel anytime at least 48 hours before your next billing date. Details are in our subscription policy.
Do you sell wholesale?
Yes, with small minimum orders. Restaurants, delis, wine bars and gourmet shops can apply on our Wholesale Partner Program page.